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Report an Outage or Disruption of Service

If an Outage or Disruption of Service Occurs
Assess
  • If there’s an electric outage or disruption of service, check your circuit breakers to rule out problems with electricity inside your home.

  • If your electric service is for a mobile home, RV site or temporary meter base be sure to check your GFI breaker on the meter base.

  • If there's a water outage or disruption of service, check your water meter to rule out a water line break on your property. Some water meters have a flow indicator, a small dial that will spin even if only a small amount of water is passing through the meter. If the flow indicator is moving or if your meter reading is getting larger while your water is not being used in the home, you may have a leak that is causing your outage, disruption of service or low water flow. Turn off your water emergency shut off valve to minimize water loss until repairs are made.


Remember
  • Stay away from any downed power lines and report them to Wahkiakum PUD right away. Do NOT attempt to move or drive over the lines. Even in an outage, power lines may still have an electrical current running through them.

  • If your home or business is flooded, never enter standing water unless you're absolutely sure the main power has been shut off.

  • Leave one light switch on so you'll know when electricity has been restored.

  • Unplug all unnecessary sensitive electronics to protect from surges or consider using surge protectors.

  • Turn off or disconnect any appliances (like stoves) or electronics you were using when the power went out.

Report
  • NORMAL BUSINESS HOURS: If your outage or disruption of service is not a result of problems with your breakers or your water line call Wahkiakum PUD right away to report the outage at 360-795-3266 or 360-465-2171 during normal business hours. 

  • AFTER HOURS: Wahkiakum PUD crew are available 24 hours a day, 7 days a week. If you are experiencing an outage or disruption of service after hours, weekends or holidays contact the Wahkiakum County Sheriff’s Office and request to speak to the dispatcher at 360-795-3242. Report your outage or disruption of service to the dispatcher and they will contact the PUD. 

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